Your home for health
Online or in-clinic,
our doctors are here for you
Download the Tend app to book an appointment with one of our doctors online 24/7 or in-person. Get prescriptions, view test results and more!
.avif)
Clinicians available 24/7
Est. wait time:
Loading...
Same-day care. Video-call. Available 24 hours, 7 days a week.
Medical Care
Tend Appointments
3 ways to see a doctor
Immediate online care
Same-day care. Video-call the next available online GP. Available nationwide 24/7.
Book an appointment
via the Tend app
Safe & secure
Try Tend casually
Highly trained doctors
Enter your mobile number and we’ll send you a link to download the Tend app.
+64
How to get started
1
Download the Tend app
Download the Tend app on your mobile by typing your number above, or search 'Tend' in your phone's app store.
1
Download the Tend app
Download the app by clicking the button above or search ‘Tend’ in your phone’s app store.
2
Create an account
Sign up and create your Tend account. There's no payment required until you enrol or book an appointment.
3
Book your first appointment
Book an appointment online or at one of our clinics. If you enrol, enjoy a free welcome appointment with a nurse for us to get to know you. Please note this not a free standard GP consultation.
.svg)
Watch how Tend works
Our Clinicians
A team of qualified medical professionals
Our in-clinic and online GPs & nurses bring a diverse range of experience to Tend and are committed to understanding your individual needs.
A dedicated and friendly team
A wide range of expertise
Many of our clinicians are multilingual
Ask questions about your care through the app
From the app
Take control of your healthcare
Book your appointments via the Tend app
Download and sign up for the app. Tell us what you or your child need help with, and simply book an appointment.
Have your appointment online, or visit one of our clinics
Our online doctors can treat many symptoms in a video call via our app. But if you’d prefer, you can book in & see us in person at one of our clinics.
Full control over your healthcare
See your appointment notes, book appointments & services and order repeat prescriptions. For the best pricing, enrol with us!
Types of care
Doctors online or in-clinic
Enrolled
Enrolled Patients
An enrolled patient is someone who has chosen Tend as their primary care provider.
Casual
Casual Patients
A casual patient has not selected Tend as their primary care provider and therefore not eligible for funding.
Available nationwide
Nationwide
Appointments
In-clinic consultation
Limited services
Video-call consultation
Prescriptions
Get a prescription
Order a repeat prescription
Other
Manage bill payments and download invoices
Limited services
View historic and new test results
Limited services
View consultation notes after appointment
Lower fees and children under 14 yrs are FREE
Reviews
Feedback on the Tend app
Tend at a glance
NZ's leading digital-first healthcare provider
130,000+
Enrolled patients across the group
23
Medical clinics across the group
480+
Dedicated employees
4.6 stars
App store rating
5 minutes
to enrol
96%
Patient satisfaction rating
Frequently asked questions
How do I book an appointment?
The fastest and easiest way to book an appointment is via the Tend app.
However you’re welcome to also call us or message us.
Call your clinic or fill in our contact form at the bottom of this page.
However you’re welcome to also call us or message us.
Call your clinic or fill in our contact form at the bottom of this page.
How much does Tend cost?
The price you pay depends on whether you are enrolled with us, or visiting us as a casual patient.
Enrolled patients enjoy cheaper fees and access to funded medical services. There are also discounts available for children, youth and those with Community Services Cards (CSC).
See here for a list of enrolled and casual patient fees
Enrolled patients enjoy cheaper fees and access to funded medical services. There are also discounts available for children, youth and those with Community Services Cards (CSC).
See here for a list of enrolled and casual patient fees
How do I pay for my Tend appointment?
Enrolled patients:
If you enrolled with Tend directly, you’ll need to pay for your appointment using a credit or debit card in the Tend app. This is our secure in-app payment method and must be set up before your appointment.
Casual patients:
If you’re visiting as a casual patient (not enrolled), you’ll also need to pay by credit or debit card through the Tend app.
Patients from acquired clinics:
If you were part of a clinic that has recently joined Tend, you may still be able to pay in person using credit/debit card, cash or bank transfer.
If you enrolled with Tend directly, you’ll need to pay for your appointment using a credit or debit card in the Tend app. This is our secure in-app payment method and must be set up before your appointment.
Casual patients:
If you’re visiting as a casual patient (not enrolled), you’ll also need to pay by credit or debit card through the Tend app.
Patients from acquired clinics:
If you were part of a clinic that has recently joined Tend, you may still be able to pay in person using credit/debit card, cash or bank transfer.
What does it mean to enrol with Tend and how do I enrol?
Enrolling means our doctors and nurses become your main contact for your primary healthcare needs. Once enrolled, you enjoy cheaper pricing, and children under 14 years old are free. You can only enrol with one GP practice at a time.
You must be residing permanently in New Zealand to be entitled to enrol. See here for eligibility criteria.
Enrolling via the app takes just five minutes. To get started you just need a smartphone, NZ phone number, email address, debit/credit card and passport/driver’s license/other ID to verify your identity.
We take care of all the paperwork, including transferring your health records from your existing medical practice. Records transfer is a secure electronic process overseen by Te Whatu Ora.
Once enrolled, you will have access to a wider range of Tend benefits, including health checks, screening reminders, and ordering repeats.
You must be residing permanently in New Zealand to be entitled to enrol. See here for eligibility criteria.
Enrolling via the app takes just five minutes. To get started you just need a smartphone, NZ phone number, email address, debit/credit card and passport/driver’s license/other ID to verify your identity.
We take care of all the paperwork, including transferring your health records from your existing medical practice. Records transfer is a secure electronic process overseen by Te Whatu Ora.
Once enrolled, you will have access to a wider range of Tend benefits, including health checks, screening reminders, and ordering repeats.