Online Now

Need to see a doctor now? See our next available GP online. Perfect for online urgent care needs.
Enrolled patients
Casual patients
Male teenager lying on the couch holding up the Tend app on his phone
Got a medical concern you need advice on? Run out of your usual prescription and need more? Need peace of mind on something? Our team of online doctors and nurse practitioners are here to help.

Book an appointment
via the Tend app

Safe & secure
Try Tend casually
Highly trained doctors
Enter your mobile number and we’ll send you a link to download the Tend app.
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Online Now - see the next available GP


We understand that healthcare problems can arise unexpectedly. Whether you need urgent advice to bridge the gap until you can see your regular GP, or require immediate care for a medical condition, we're here for you.  

Our Online Now service is suitable for: urgent prescriptions, off work medical certificates/sick notes, cold and flu symptoms, burning or stinging when passing urine (UTI), skin irritations and rashes, swollen/red/itchy eyes, constipation and diarrhoea, vomiting, acid reflux, stomach ache, sprains and strains.

Open 7 days a week until 9pm

Available nationwide

Young woman looking at her phone in her workshop

NOTE: This service is not intended to replace your regular family doctor and is not suitable for WINZ certificates or urgent emergency situations.

The prescribing of controlled medications such as strong pain killers, sedatives and stimulants require close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.


See here for more detail on what we can see online.

Which online doctor service is right for me?

See an online doctor now
Book an appointment online
Casual and enrolled patients
Nationwide
Enrolled patients only
Auckland only
- 10 min appointment

- One-off condition or immediate need

- No doctor choice, see the next available GP

- Same day appointment

- First-in first served

- Estimated waiting time until your appointment
- 15 min appointment

- Ongoing medical condition or need

- Ability to choose your doctor

- Book an appointment up to 3 months in advance

- Confirmed appointment time
Online Now is an online walk-in service and is most suitable for immediate healthcare issues that can’t wait.
Booked online appointments are more suitable for routine non-urgent healthcare issues that are not time critical.
How do I use the Online Now service?
Available nationwide

1. Download the Tend app and follow the sign up process

2. Click 'See the next available GP' on the homepage of the app

3. Select the patient who needs care

4. Describe any symptoms you may be experiencing

5. Enter payment method  (only required for first time appointments)

6. Review and confirm your appointment

7. You'll be shown your estimated waiting time until the next available GP calls you
How much does an Online Now appointment cost?
If you are enrolled with Tend, the cost will be as per your clinic’s enrolled patient fee.

For all other patients the cost is $79. This is a flat fee for children, youth, adults and community service card holders.
What can be prescribed in an Online Now appointment?
Our clinicians can prescribe many medications, if required. There may be some circumstances when we are unable to provide a prescription due to New Zealand medication regulations.

If you are prescribed medication we will send the prescription to your pharmacy of choice for collection.

Urgent medication
If you are running low on regular medication and have not been able to get a repeat from your regular GP, an urgent prescription for a short dose can be issued to see you through.  

Short term medication
During your consultation the clinician may decide you need a short course of medication to help with your condition. This can be issued.

Long term medication
If you require ongoing medication for a long-term condition, we encourage you to see your regular doctor to issue your medication so they can monitor your health over time. If you are enrolled with Tend then we will have your health history on file and our team will be able to help.

Controlled medications
The prescribing of controlled medications such as strong pain killers, sedatives and stimulants require close monitoring by your regular GP. As a result these cannot normally be prescribed to casual patients by clinicians online. For enrolled patients, these can be issued.

Book an appointment
via the Tend app

Safe & secure
Try Tend casually
Highly trained doctors
Enter your mobile number and we’ll send you a link to download the Tend app.
Great! We've sent a link to your mobile. Check your messages to download the Tend app.
Oops! We couldn't send the link to your mobile number.
Please try again.

Still have questions?

Go to our support centre for more info or contact us:
PHONE
09 300 5076
7:30am - 5:30pm, Monday to Friday

Urgent prescriptions

See a doctor online for the issuing of urgent medication.

Contraception & sexual health

Talk to a doctor about sexual health, PrEP and contraception options.

Medical certificates

See a doctor for an off-work sick note or a medical certificate for WINZ