19 May 2025
All New Zealanders now have access to more around-the-clock healthcare with the expansion of Tend's Online Now doctor service, providing GP consultations 24 hours a day, 7 days a week through the Tend app.
This significant enhancement to healthcare accessibility comes at a crucial time, as local after-hours options become increasingly limited and expensive.
"Winter is our busiest time of year, with wait times for GP appointments often extending to several days," said Dr. Eileen Sables, GP at Tend Pakuranga. "By offering 24/7 online access to doctors, we're ensuring that Kiwis can get medical advice and treatment when they need it most, regardless of the hour. This service is particularly vital for families with children who may become unwell during the night and people who find it difficult to find the time to get to a doctor during work hours."
The service has already garnered positive feedback from patients, including world champion Dame Valerie Adams, who appreciates the flexibility it offers.
"As a busy mum, finding time to take my children to doctor appointments can be challenging to fit around all of life’s day to day commitments," said Dame Valerie Adams. "The Tend app has been a game-changer for my family. Being able to see a doctor online at a time that suits us, without having to travel or sit in a waiting room, has made managing our healthcare so much more convenient."
Tend is not limited to online care. With 13 clinics across Aotearoa, in Canterbury, Bay of Plenty and Auckland, patients have the option of both in-person and online consultations.
The enrolment process is straightforward, with Tend handling all the paperwork. Enrolled patients benefit from lower pricing and full access to the app's features and medical services, designed to simplify health management.