While regular at-home ear cleaning is part of good ear hygiene, sometimes ear wax becomes too impacted or deeply blocked for home remedies to work. If you've tried olive oil drops, ear cleaning solutions, or other home methods without success, professional ear wax removal is the safest next step. Our trained nurses use medical-grade ear suction equipment to safely remove stubborn wax that won't come out on its own.
What is microsuction ear cleaning?
Ear suction, also known as microsuction ear cleaning, is a safe and gentle way to remove earwax using a small suction device, a bit like a tiny vacuum for your ear.
A specially trained nurse will look inside your ear with a special microscope or headset, then carefully uses the suction tool to remove wax or debris. There’s no water involved and it’s quick, painless and comfortable.
You might hear a soft whistling or slurping sound during the procedure, but it shouldn’t hurt. Most people notice immediate relief and clearer hearing afterward.
Signs you need ear wax removal or ear cleaning
Ear wax helps protect your ears by trapping dust and debris, but sometimes too much of it can build up and cause discomfort. When wax becomes hard or blocked, it can lead to symptoms that affect your hearing and daily comfort.
Common signs include:
- Muffled hearing or reduced hearing
- Feeling of fullness or pressure in your ears
- Ringing in your ears (tinnitus)
- Itchiness or discomfort
- Visible wax buildup affecting your hearing
What happens during your ear wax extraction appointment?
Your nurse will:
1. Examine your ears using specialised equipment to assess the wax buildup
2. Explain the process so you know exactly what to expect
3. Gently remove the wax using a low-pressure suction device and specialised instruments under direct vision through a specialised headset.
4. Provide aftercare advice to help maintain healthy ears long-term
How to prepare for your ear cleaning appointment
Use a couple drops of normal olive oil for 2–3 nights before your visit. This softens the wax, making removal quicker and more comfortable. This is recommended for everyone unless you have suffered an injury to your ear or have ear pain.
Why choose Tend for professional ear cleaning
Our nursing team has received specialist training in safe ear care techniques and microsuction procedures.
You're in expert hands:
- Safe and precise - reduces the risk of damage to your ear canal or eardrum
- Clinically proven - the preferred method recommended by ear, nose and throat specialists
- Comfortable and dry - no water irrigation required
How to book your ear cleaning appointment
- Book online through the Tend app. Tap Book a Service > Select profile > Skin, sutures, suction & wound > Ear wax removal. If you don't see this service in the app then it means it's not available in your area.
- Call your local clinic to make an appointment with our nursing team. Ear cleaning is currently available at Tend Kingsland in Auckland and Tend Greerton & Tend Pāpāmoa in Tauranga.
How much does ear cleaning cost?
Frequently asked questions
